Elevator Phone and Alarm Line Replacement When Copper Lines Are Retired

When a carrier retires the copper phone lines a building depends on, elevator phones and fire alarm dialers connected to those lines stop working and violations follow. A Plus Technicians replaces retired copper lines for elevator phones and alarm systems with a compliant, purpose built replacement, and we send technicians in every state.

Why did my building get an elevator phone violation?

Elevator emergency phones must connect to a monitored service around the clock. When the underlying copper line is disconnected or degrades, the phone fails its checks and the building is cited. In New York City these citations come from the Department of Buildings and carry fines and hearing dates until the line is restored with compliant service.

What replaces a copper elevator phone line?

A purpose built emergency communication unit replaces the copper line. Regular VoIP service is not a compliant substitute for life safety lines: fire alarm communication has its own network requirements under NFPA 72, and elevator communication must meet ASME A17.1 requirements including monitored two way communication and battery backup. The units we install are built for this duty, and acceptance is always confirmed with the local authority having jurisdiction.

Can you replace fire alarm dialer lines too?

Yes. Fire alarm panels that report over copper lines need a compliant replacement path before the carrier shuts the line down, and this work is planned panel by panel so monitoring is never left dark.

How does the work start?

With a short phone conversation and, where it helps, photos of the machine room and the point where the phone lines enter the building. Call 1 (800) 360-1768.